On the user profile selection page select “Restore Backup”
In the File Explorer window navigate to your backup file and select it
Press Open at the bottom of the window
The program should now show the restored user on the user profiles screen in Grid 3.
Trilogy units come with 3 pre-made profiles for different combinations of access. If one of these profiles are deleted you can find a backup of those user profiles under “C:\Program Files (x86)\Control Bionics”