Restoring a Grid 3 user from a backup

Forums NeuroNode Troubleshooting and How-To Trilogy Restoring a Grid 3 user from a backup

  • November 11, 2019 at 2:15 pm

    The following information is to be able to restore a Grid 3 user profile from a previously saved user backup file.

    (You can follow these steps to create a user backup: https://thinksmartbox.com/answer/backup-up-and-restore-a-user-account-in-grid-3/ )

    1. Open Grid 3
    2. On the user profile selection page select “Restore Backup”
    3. In the File Explorer window navigate to your backup file and select it
    4. Press Open at the bottom of the window

    The program should now show the restored user on the user profiles screen in Grid 3.

    Tip:
    Trilogy units come with 3 pre-made profiles for different combinations of access. If one of these profiles are deleted you can find a backup of those user profiles under “C:\Program Files (x86)\Control Bionics”